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Utilities New Account Information

Plant Information

1200 S. 4th Street
Hours: 7am - 4pm
Phone: 605-745-4611

Public Works Engineer and Utilities Director
Tracy Bastian
Phone: 605-745-3135

Water and Wastewater Operators:
Jassen Correll
Shaun Hylle, Water Systems Foreman
Michael Parmley
Tadd Harder
Pete Miles


2020 Annual Drinking Water Report (PDF)

Utility Service and Payments

All customers requesting water, sewer and garbage service, hereafter referred to as "utilities,” from the City of Hot Springs must make application at City Hall in person or over the phone. Utilities will not be furnished until a complete application and a deposit is received by the City. No service will be granted to customers with a delinquent account from a prior residence until such bill is paid in full. Bills are sent out the first of each month and are due on or before the 15th of each month.

Your utility bill may be paid with cash, check, or a credit/debit card. If wanting to pay with a credit/debit card, you may call in or stop by the office. A drop box is located in front of City Hall. Automatic payment of your account is available by completing an authorization form and submitting it with a voided check. The automatic payment is withdrawn from your account on the 7th of every month.

Garbage service is mandatory for residential customers. A 96 gallon container shall be provided to each residence. Contact City Hall at 605-745-3135 for container repairs or if your garbage was not picked up on the scheduled day.

Recycling service is optional for residential customers. An additional $3.98/month plus tax will be billed to you for this service. More information on recycling can be found here>>

The City of Hot Springs provides an area to dispose of yard waste & branches at no cost. Open 24-7 for your convenience.